Update 11/20/20: CHWC leadership has released talking points regarding our capacity to care for patients as Covid-19 spreads throughout our community.


How CHWC is keeping patients safe from COVID-19


  • Effective Friday, November 13, 2020: Due to a surge in confirmed COVID-19 cases in our community, CHWC is restricting visitors until further notice, with some exceptions. We will continue to allow parents/guardians of pediatric patients, caretakers of dependent adult patients, one support person per oncology patient and one visitor per OB patient in labor to enter CHWC facilities. Other exceptions may be approved by CHWC leadership on a case by case basis. We are sympathetic to our patients who are impacted by this visitor policy, however, it is our responsibility to do all we can to keep our patients, staff and the community as safe and healthy as possible during this pandemic.
  • Staff and patients are screened upon entry to our facilities. Staff who have symptoms of COVID-19 (fever, cough, shortness of breath, sore throat, muscle aches, tiredness) are asked to stay home. Patients are asked to call ahead if they have fever, new cough, sore throat, tiredness, muscle aches or shortness of breath. This allows us to plan for their arrival and take infection prevention steps to keep everyone safe. We are prepared to quickly identify and treat patients with symptoms of COVID-19.
  • Staff, patients and visitors are required to wear a mask within our facilities. In addition to being screened upon entry to our facilities, all are instructed to wear a cloth face covering or will be offered a facemask, if available.
  • Staff are equipped with proper personal protective equipment (PPE), and we are stressing the importance of hand hygiene, face coverings, respiratory hygiene and cough etiquette with patients and staff. Tissues, alcohol-based hand sanitizer and trash cans are provided in our waiting and treatment areas. Soap and water will continue to be available at all handwashing sinks and in restrooms.
  • We are continuing routine cleaning and disinfection procedures as recommended for protecting patients from COVID-19. Surfaces, supplies and equipment will continue to be thoroughly and properly disinfected or discarded.
  • We are staying up to date with the latest from the CDC. Thank you for everything you are doing to keep yourself and your loved ones safe. We will keep you informed about any new precautions we think are necessary, and please contact us with additional questions.


Helpful Information



Fact Sheets for Healthcare Providers and Patients